Terms of Service
The agreement between you and Tovari. Please read carefully — it includes an arbitration agreement, a class-action waiver, releases, and limits on our liability. Last updated June 28, 2026.
1. Acceptance of these Terms
By creating an account or using Tovari (the “Service”), you agree to these Terms and to our Privacy Policy, and you represent that you have the legal capacity to do so. If you don't agree, do not use the Service. These Terms include, in Section 14, an agreement to resolve disputes by binding individual arbitration and a waiver of class actions and jury trials.
2. Eligibility
You must be at least 18 years old, have never been convicted of a felony or a sexual offense, and not be required to register as a sex offender in any jurisdiction. You may use Tovari for personal, non-commercial purposes only, and only in compliance with applicable law.
3. Your account & your responsibility
Keep your login secure and your information accurate. You are solely responsible for all activity on your account and for your interactions with other members — on and off the Service. One account per person. We may refuse, suspend, or terminate accounts at our discretion to protect the community.
4. Assumption of risk — please read
Meeting new people carries inherent risk. YOU ASSUME ALL RISK associated with using the Service, communicating with other members, and meeting anyone in person, whether at a Tovari event or otherwise. We do not conduct criminal background checks or identity screenings beyond optional photo verification, we do not vouch for any member, and we make no representations about any member's identity, intentions, conduct, or compatibility.
- Always exercise your own judgment and take reasonable precautions, especially when meeting in person.
- Meet in public places, tell someone where you're going, and arrange your own transportation.
- Never send money or share financial information with other members — report anyone who asks.
- If you feel unsafe, stop contact, use the in-app block and report tools, and contact local emergency services if you are in danger.
5. Release of claims
To the fullest extent permitted by law, you release Tovari, its owners, officers, employees, agents, and partners (the “Tovari Parties”) from any and all claims, demands, damages, and losses of every kind — known or unknown, disclosed or undisclosed — arising out of or connected in any way with (a) the conduct, statements, or content of other members or third parties, whether online or offline; (b) any meeting, relationship, event attendance, or interaction that originates through the Service; and (c) your own use of, or reliance on, the Service. If you are a California resident, you waive California Civil Code §1542 with respect to the foregoing.
6. Community standards & content
You agree not to:
- Harass, threaten, stalk, defraud, deceive, or harm other members.
- Create fake profiles, impersonate anyone, or misrepresent yourself, your age, or your intentions.
- Post unlawful, hateful, obscene, or sexually exploitative content, or any content involving minors.
- Solicit money or personal financial information, run scams, spam, or use the Service commercially.
- Scrape, harvest data, reverse-engineer, interfere with, or attempt to bypass security or access controls.
You are solely responsible for the content you post and for your communications. We host member content but do not endorse it, are not obligated to monitor it, and are not liable for it. We may remove content or restrict accounts at any time, with or without notice, and without liability to you.
7. AI features — no reliance
Tovari's AI features (including compatibility scores, Relationship DNA, match explanations, date suggestions, and coaching) generate automated content for informational and entertainment purposes only. They are NOT professional, medical, psychological, legal, financial, or therapeutic advice; they may be inaccurate or incomplete; and they are not a substitute for your own judgment or for care from qualified professionals. Compatibility outputs are estimates, not promises. You agree that all decisions you make — including whom to meet, what to say, and whether to pursue or end any relationship — are yours alone, and that the Tovari Parties have no liability for actions you take based on AI output. If you are experiencing a mental-health crisis, contact a qualified professional or emergency services — the Service is not designed for crisis support.
8. Events & video — participation at your own risk
Tovari may facilitate virtual and in-person events hosted by us or by third parties. Your participation is voluntary and entirely at your own risk. To the fullest extent permitted by law, you waive and release the Tovari Parties from liability for any injury, loss, or damage of any kind arising from event participation — including travel, venues, food and drink, activities, and the conduct of other attendees. Video sessions are provided via third-party technology; recording or redistributing other members without consent is prohibited. We are not responsible for third-party platforms, venues, or providers.
9. Subscriptions, billing & refunds
- Paid plans (Tovari+ and Tovari Black) are billed through Stripe and renew automatically each period until cancelled.
- You can cancel anytime via Manage Billing; access continues through the end of the paid period.
- Except where required by law, all payments are final and non-refundable, including for unused time, feature changes, or account termination for violations.
- Founding lifetime memberships are one-time purchases granting the stated access for the life of the Service; "lifetime" refers to the Service, not the purchaser.
- We may change prices or features prospectively with notice.
10. Service availability & changes
We may modify, suspend, or discontinue any part of the Service at any time, and we do not guarantee that the Service will be uninterrupted, error-free, secure, or available. We are not liable for any loss arising from downtime, data loss, third-party outages (including hosting, AI, payment, or video providers), or events beyond our reasonable control (force majeure).
11. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT YOU WILL RECEIVE MATCHES, DATES, FRIENDSHIPS, OR RELATIONSHIPS, OR THAT ANY MEMBER'S INFORMATION IS ACCURATE.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL THE TOVARI PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, EMOTIONAL DISTRESS, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY; (B) THE TOVARI PARTIES WILL NOT BE LIABLE FOR THE CONDUCT OF ANY MEMBER OR THIRD PARTY, ONLINE OR OFFLINE; AND (C) THE TOVARI PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR (ii) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so portions may not apply to you; in that case liability is limited to the smallest amount permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless the Tovari Parties from and against any claims, demands, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: your content; your use of the Service; your conduct toward other members or third parties (online or offline); your violation of these Terms; or your violation of any law or the rights of any person.
14. Arbitration, class-action waiver & governing law
Except for small-claims matters and requests for injunctive relief, any dispute arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. YOU AND TOVARI EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Claims must be brought within one (1) year after they arise or are permanently barred, to the extent allowed by law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules; any proceeding not subject to arbitration must be brought in the state or federal courts located in Texas. You may opt out of this arbitration agreement by emailing support@tovari.app within 30 days of first accepting these Terms.
15. Your content license
You keep ownership of the content you share. You grant Tovari a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, and display it as needed to operate, improve, and promote the Service (for example, showing your profile to potential matches). You represent that you have all rights to the content you post.
16. Termination
You may stop using Tovari and delete your account at any time. We may suspend or terminate your access at any time, with or without cause or notice, without liability, including for violations of these Terms or to protect the community. Sections 4, 5, 7, 8, and 11–15 survive termination.
17. General
These Terms (with the Privacy Policy) are the entire agreement between you and Tovari. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We may update these Terms; we'll post the new date here and notify you of material changes, and your continued use constitutes acceptance. Questions? Contact support@tovari.app.